
Terms & Conditions
📝 Terms and Conditions
Last Updated on 27/07/2025
Welcome to the website of Al Rayyan Horse Supplies. By using this website or making any purchase, you agree to the following terms and conditions:Products
Our website offers a wide range of horse supplies and related accessories. We strive to ensure the accuracy of product images and descriptions, but some actual product details (such as color or packaging) may vary due to production or display factors.Orders and Payment
All information provided during the ordering process must be accurate. We accept multiple secure payment methods specified on the website. We reserve the right to cancel any order in case of incorrect data or product unavailability.Delivery
We deliver to Gulf countries only. Delivery time is determined based on the customer’s address and the selected shipping method. We will make every effort to deliver orders within the specified timeframe whenever possible.Intellectual Property
All content on the website (texts, images, designs, logos) is the property of Al Rayyan Horse Supplies and may not be used or republished without prior written permission.Modifications
We reserve the right to modify these terms and conditions at any time. Modifications take effect immediately upon being published on this page.🔒 Privacy Policy
At Al Rayyan Horse Supplies, we take your personal data seriously and are committed to the following:Information We Collect
We collect personal information that you provide, such as your name, phone number, delivery address, and payment details, as well as some technical information like your IP address and device type.How We Use the Information
We use the information to fulfill orders, enhance user experience, communicate with customers, and offer special promotions (based on your consent).Information Sharing
We do not share your information with any third party unless necessary, such as with delivery or payment service providers.Data Protection
We use modern electronic and technical security measures to ensure the safety of your data.Cookies
This website uses cookies to improve your browsing experience and analyze performance.🔄 Return and Exchange Policy
At Al Rayyan Horse Supplies, we are committed to ensuring your full satisfaction with your purchases. Therefore, we offer a return and exchange policy within 14 days from the date of receiving your order, under the following conditions:-
The product must be unused and in its original condition with intact packaging.
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Opened or used products cannot be returned or exchanged.
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If you receive a damaged or incorrect product, please contact us at the phone number below and provide a clear photo.
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